Pressure Cookers/Canners Sterilizers Automatic Sealers

Frequently Asked Questions

ALL-AMERICAN PRESSURE COOKERS

1) HOW MANY JARS WILL MY PRESSURE CANNER HOLD? The following numbers are approximate and will vary with the jar brand and style:

Model #                    Standard Pints:            Wide-Mouth Pints           Standard Qts:            Wide-Mouth Qts:

910-                                    7                                      5                                  4                                  4           

915-                                    10                                    8                                  7                                  7

921-                                    19                                   16                                 7                                  7

925-                                    19                                   16                                 7                                  7

930-                                    19                                   16                                14                                14

941-                                    31                                   26                                20                                20

2) CAN I DO A TRIAL RUN WITH ONLY WATER IN MY PRESSURE COOKER/CANNER TO BECOME FAMILIAR WITH THE OPERATION OF THE PRESSURE COOKER/CANNER? 

Yes, if you are unfamiliar with our pressure cooker, or have never canned before, it is a good idea to familiarize yourself with a trial run before processing any canned goods.

3) CAN ALL-AMERICAN PRESSURE COOKER/CANNERS BE USED ON GLASS-TOP STOVES? 

No, it is our understanding that the manufacturers of glass-top stoves recommend using only flat cookware, and the ALL-AMERICAN Pressure Cookers have indentations in the bottom.  Also, the cooker is quite heavy and if dropped or slid across the glass-top stove, it may damage the cook top.  You may want to check with the manufacturer of your range for additional information.

4) WHY CAN’T I REMOVE MY COVER AFTER CANNING?

Please know that this will happen from time-to-time with a brand new pressure cooker.  This situation does improve with use.  Following are some suggestions to remedy the problem:  

A.)   Apply a thin film of lubricant (extra virgin olive oil or Vaseline) to the metal-to-metal seal (to the edge inside the cooker where the inside wall begins to bevel out).  You only need enough lubricant to wet the edge, but not enough to actually see it.

B.)   Also lubricate the threads of the No. 64 Wing Nuts and the metal face around the threads of the wing nuts.

C.)  Tighten two opposite wing nuts at a time; making sure that there is an even gap all the way around.  If you have a problem maintaining the gap, while wing nuts are snug, tighten as follows:  If one side is too low, loosen the low side and then tighten the high side directly opposite until it is even, and then tighten both at the same time.  Continue to do this with all opposite wing nuts, and then go around one more time to tighten the cover down securely.  Do not be afraid to tighten the cover down good and tight.

D.)  Check the lubrication between canning batches.

E.)  You may also clean the metal-to-metal seal.  After wiping the old lubricant off with a soft cloth, use .0000 steel wool, a red 3M Scotch Brite Pad, or an SOS Pad to buff in a circular motion where the cover and bottom meet.  Wipe down the sealing surface again using a soft cloth and be sure to lubricate the metal-to-metal seal after cleaning.

F.)   If your cover is stuck, there are directions in the instruction manual for removing a stuck cover:  Using a large standard screwdriver, pry the cover loose by placing the end of the screwdriver at an angle between the cover and bottom near a wing nut assembly.  Do not go straight in with the screwdriver or you will damage the metal-to-metal seal.  Gently pry upward using the screwdriver as a lever.  Continue to pry upward at each wing nut assembly area uniformly so that the cover is raised evenly.  In most cases, the cover should come off rather quickly.

5) WHAT IS THE ADVANTAGE OF THE MODEL 925 OVER MODEL 921 PRESSURE COOKERS? 

Both cooker/canners hold the same number of jars; the only advantage is when cooking, Model 925 holds 3-1/2 quarts more in liquid capacity.  

6) WHERE CAN I HAVE MY STEAM GAUGE TESTED? 

Some home economists at local county extension agencies still test steam gauges.  We do not test gauges as it is more expensive to ship a gauge to us, pay the labor to have it tested, and pay the return shipping charges than to purchase a new steam gauge.  

7) IS IT NECESSARY TO HAVE MY GAUGE TESTED WHEN USING THE PRESSURE REGULATOR WEIGHT?

No, the pressure regulator weight is actually more accurate than the steam gauge.  Many pressure cookers with pressure regulator weights do not have steam gauges.  Our gauge is accurate +/- 2 lbs, and is used only as a reference, and to determine when the cover can be safely removed, which is when the steam gauge returns to zero.

8) I CANNOT REMOVE MY STEAM GAUGE / VENT PIPE / TOP HANDLE FROM MY COVER. 

You can try putting WD40 or penetrating oil on the threads and letting it set overnight; you should then be able to remove the part easily.

9) MY PRESSURE COOKER IS DISCOLORED ON THE INSIDE.

This is most likely due to mineral deposits in your water, and may be permanent but not harmful.  You can try cleaning with a boiling solution of one tablespoonful of vinegar or two tablespoons of cream of tartar in a quart of water, or by scrubbing with aluminum cleaner or soap impregnated steel-wool cleaning pad. 

10) WHERE CAN I GET SPECIFIC CANNING INFORMATION AND RECIPES?

Check with cooking/recipe books in your possession or at your local library, call Altrista (parent company of Ball and Kerr jars) at: US:  800-240-3340, Canada: 888-430-4231, or visit their website:  www.homecanning.com

11) WHY DOESN’T MY # 68 PRESSURE REGULATOR WEIGHT RELEASE?

Steam may be releasing/escaping from underneath the weight and not jiggling, however, you are most likely at the proper pressure.  You may try tapping the weight gently with a knife.

12) WHY DOES MY # 68 PRESSURE REGULATOR WEIGHT CONSTANTLY RELEASE?

Most likely your heat setting is too high.  Lower your heat setting so the weight releases approximately four times per minute.

 

CHEF'S DESIGN PRESSURE COOKERS

1) Can CHEF'S DESIGN Pressure Cookers be used for canning?

No, CHEF'S DESIGN Pressure Cookers are for cooking only.  

2) Why is steam constantly releasing from helper handle and pressure cooker will not build pressure? 

Most likely, the grommet is missing from the base of the safety pin. 

3) Why does steam leak around the cover handles?

The screws on the underside of the cover under the gasket may need to be tightened. 

  

CHEF'S DESIGN COOKWARE

1) Can any of the CHEF'SDESIGN Grills/Griddles be used on flat, glass-top stoves?

Yes, our Model # 3540 Ribbed Double Burner Grill, Model # 6040 Side-By-Side Griddle/Grill, and Model # 6050 Ultimate Griddle, # 6170, 6270, 6370 Grills, 6175, 6275, 6375 Griddles, 6180, 6280, and 6380 Griddle/Grill sets will work on glass-top stoves.

2) Why can’t the other models of Griddles and Grills be used on flat, glass-top stoves?

It is our understanding that the manufacturers of glass-top stoves recommend using only flat cookware, and these grills/griddles have indentations in the bottom, and heat can become trapped underneath.  You may want to check with the manufacturer of your range for additional information.

3) Can CHEF'SDESIGN Cookware be washed in a dishwasher?

No, the detergents are too harsh and could harm the non-stick properties of the cookware.

4) Why does food stick to my nonstick griddle/grill?

It is important to only use medium heat, and we do not recommend using marinades, as due to the high sugar content of most marinades, they tend to burn easily onto the grill/griddle surface.

5) What is the difference between Model 3535 Double Burner Grill/Griddle and Model 3560 Double Burner Grill/Griddle?

Model 3535 is a hard-coat anodized grill/griddle (similar to cast-iron skillets).  Model 3560 is the same grill/griddle; however, it has a non-stick surface.

 

ALL-AMERICAN STERILIZERS

1) Why isn’t our electric sterilizer heating up as fast as it did previously?

Most likely there is calcification on the heating element, and the heating element should be replaced.

2) How can calcification of the heating element be avoided?

We suggest using only distilled water, and it is important to remove water from the sterilizer and thoroughly dry it between uses.

3) How do I recalibrate my sterilizer? 

CALIBRATION INSTRUCTIONS FOR: 2159 THERMOSTAT ON MODEL 25X ALL-AMERICAN ELECTRIC STERILIZER:

START STERILIZER AS IF YOU WERE GOING TO RUN A CYCLE. IF UNIT SHUTS OFF AT TOO LOW OF TEMPERATURE OR PRESSURE, FOLLOW THESE INSTRUCTIONS. TURN THERMOSTAT SHAFT COUNTER-CLOCKWISE.  WHEN UNIT IS AT DESIRED TEMPERATURE OR PRESSURE, TURN THE SHAFT CLOCKWISE UNTIL LIGHT GOES OUT (DO NOT TURN ANY FURTHER). TIGHTEN THE KNOB ONTO THE SHAFT WITH POINTER IN UPRIGHT POSITION.

IF UNIT RUNS TOO LONG ON HIGH, FOLLOW THESE INSTRUCTIONS: WHEN UNIT IS AT DESIRED TEMPERATURE OR PRESSURE, TURN SHAFT CLOCKWISE UNTIL LIGHT GOES OUT AND TIGHTEN KNOB IN UPRIGHT POSITION.

 
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